Cookie Policy
1. What are cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the site operators. Cookies may be set by the website you are visiting (first-party cookies) or by a third party on behalf of that website (third-party cookies).
In addition to cookies, we and our partners may use other similar technologies, such as web storage (localStorage, sessionStorage), pixels, tags, and SDKs. For simplicity, we refer to all of these as "cookies" in this policy.
2. Why we use cookies
We use cookies for several reasons:
- Essential operation: to keep you signed in, remember your preferences, and protect against fraud.
- Performance & analytics: to understand how our website and product are used, so we can improve them.
- Functionality: to remember your language, region, and other preferences.
- Marketing (with consent): to show you relevant content and measure the effectiveness of our campaigns.
3. Types of cookies we use
Strictly necessary cookies
These cookies are essential to provide the Services and to enable you to use their features, such as accessing secure areas. Without these cookies, services you have asked for cannot be provided. These cookies do not gather information for marketing or remembering where you have been on the internet. They are usually set in response to actions you take, such as logging in or filling in forms. You can set your browser to block these cookies, but parts of the Services will then not work.
Performance and analytics cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and whether visitors receive error messages. We use this information to improve how the website works. All information these cookies collect is aggregated and anonymous.
Functionality cookies
These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, personalised features. They may also be used to remember changes you have made to text size, fonts, and other customisable parts of the website.
Marketing cookies
These cookies are used to deliver advertisements that are more relevant to you and your interests, and to measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers.
4. Cookies we set
Below is a list of the main cookies we use. We update this list as our Services evolve.
| Name | Purpose | Type | Duration |
|---|---|---|---|
| suffah_session | Authenticates you in SuffahERP | Strictly necessary | Session |
| suffah_csrf | CSRF protection on forms | Strictly necessary | Session |
| suffah_tz | Stores your timezone preference | Functionality | 1 year |
| suffah_lang | Stores your language preference | Functionality | 1 year |
| _ga, _ga_* | Google Analytics — visitor statistics | Analytics | Up to 2 years |
| _fbp | Facebook pixel — ad effectiveness | Marketing | 90 days |
5. Your choices & control
You have several options to control or limit how we and our partners use cookies:
Browser settings
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies, delete existing cookies, or alert you before a cookie is set. Please note that blocking all cookies may affect your experience of the Services, and some features may not work as intended.
Useful links for popular browsers:
Cookie consent banner
When you first visit our website, you will see a cookie consent banner allowing you to accept all cookies, reject non-essential cookies, or customise your preferences. You can change your preferences at any time by clicking the "Cookie settings" link in the website footer.
Do Not Track
Some browsers offer a "Do Not Track" (DNT) feature. We honour DNT signals and will not set non-essential cookies when a DNT signal is received.
6. Third-party cookies
Some cookies on our website are set by third parties. These may include analytics providers (such as Google Analytics) and advertising networks (such as Facebook). These third parties may use cookies to collect information about your online activities across different websites. The relevant third party's privacy and cookie policy will govern their use of these cookies. We encourage you to review those policies.
7. Updates to this policy
We may update this Cookie Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last updated" date at the top. Material changes will be notified through the cookie consent banner or by email where appropriate.
8. Contact us
If you have any questions about our use of cookies, please contact us:
- Email: privacy@suffahsoft.com
- Phone: +92 (3) 111-222-715
- Address: Experts InfoTech (Pvt) Ltd., Street # 1, Sajjad Industrial Estate, Behind Govt. Degree College for Women, Millat Road, Faisalabad 38000, Pakistan